Introduction

• This Privacy Policy describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.
• This Privacy Policy applies in respect of the personal data of the following categories of people: Candidates, Temporary Workers, Clients, Suppliers and Third Parties, People Whose Data We Receive, Website Users, Staff Alumni, and Visitors.

Context-Specific Privacy Information

1. Candidates

This section of the Privacy Policy applies to Candidates.

Candidates include individuals with whom  we have not had prior contact, but whom reasonably considers would be interested in, or might benefit from, our services and being considered for any roles advertised or promoted by us including permanent, part-time and temporary positions and freelance roles with Clients (including those individuals who want to become Temporary Workers). Candidates also include applicants for such roles as well as people who have supplied a speculative CV not in relation to a specific job and/or who have engaged with our services and/or any roles advertised or promoted by Individual contractors, freelance workers and employees of suppliers or other third parties put forward for roles with Clients as part of an MSP offering or otherwise will be treated as Candidates for the purposes of this Privacy Policy.

What kind of personal information do we collect?

So you're looking for a bit more insight into what data we collect about you? Here's a more detailed look at the sorts of information that we will collect. The information described below is, of course, in addition to any personal data we are required by law to process in any given situation.

Depending on the relevant circumstances and applicable local laws and requirements, we will collect some or all of the information listed below to enable us to assess how we can assist you if we reasonably believe you might be interested in, or might benefit from our services, and to offer you employment opportunities which are tailored to your circumstances and your interests.

 In some jurisdictions, we are restricted from processing some of the data outlined below. In such cases, we will only process the data in those jurisdictions to the extent and under the circumstances permitted by law: 

• Key identification and contact information
  • Name;
  • Age/date of birth;
  • Birth number;
  • Sex/gender;
  • Photograph;
  • Marital status;
  • Nationality/citizenship/place of birth;
  • Contact details;
  • Emergency contacts/next of kin information and details of any dependants;
  • A copy of your driving licence and/or passport/identity card;
• Education and employment information
  • Education details;
  • Employment history;
  • Current job title/specialism/industry sector;
  • Skills and languages spoken;
  • Referee details;
  • Immigration status (whether you need a work permit);
  • Start date or availability date;
  • Details about your previous and current remuneration, pensions and benefits arrangements;
  • Details of hours worked (once you have been placed in a role);
  • Information on your interests and needs regarding future employment, both collected directly and inferred, for example from jobs viewed or articles read on our website or from links clicked on in emails from us;
• Financial information
  • Bank details;
  • Financial information (where we need to carry out financial background checks);
  • Social security number (or equivalent in your country) and any other tax-related information;
• Special category information
  • Details of racial or ethnic origin, sexual orientation, religious or other similar beliefs, and physical or mental health, including disability-related information, in ease case for diversity monitoring purposes;
  • Sexual orientation (for example where you disclose this through providing next-of-kin details);
  • Physical or mental health, including disability-related information in order to enable us to make reasonable adjustments and health-related information when we need to use or offer occupational health to you in the context of certain types of roles;
  • Details of health-related information arising from or in connection with the COVID-19 or other pandemics, if this is required for a role that you are interested in applying for or where volunteered by you, e.g. a test result (whether positive or negative) or vaccination history (including medical conditions relating to or affecting vaccination) where appropriate;
  • In certain circumstances, video recordings of Candidates attending or participating in training or meetings where individuals have consented to the recording;
  • Religious Beliefs in order to calculate entitlement to annual leave;
• Criminal conviction data
  • Details of any criminal convictions if this is required for a role that you are interested in applying for;
• Automatically collected information
  • IP address;
  • Usage information including the dates, times and frequency with which you access our services;
  • User choices (e.g. marketing preferences);
  • User reports;
  • Log and troubleshooting information;
  • Device information when you install, access or use our services;
  • Website browsing data e.g. pages viewed e.g. Clients’ websites;
  • Email engagement history 
  • Location information (inferred from jobs, IP address, application history or system stored data);
  • Account access information (e.g. PIN numbers for account verification purposes);
• Information that others provide about you
  • Extra information that your referees choose to tell us about you;
  • Extra information that our Clients may tell us about you, or that we find from other third party sources such as job sites (which you have uploaded information onto, or is otherwise made available to us);
  • Information about your interests and needs regarding future employment, both collected directly and inferred, for example from jobs viewed or articles read on our website or from links clicked on in emails from us; and
• Additional information that you choose to tell us
  • Any other information that you may provide to us including, for instance, details of your childcare or carer arrangements (for example, when you authorise a deduction from pay for childcare vouchers or when you volunteer this information) and when corresponding with us via email or otherwise.

Please note that the above list of categories of personal data we collect is not exhaustive.

To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you. If you would like more information about this, please refer to the context-specific section of this Privacy Policy that applies to Website Users.

How do we collect your personal data?

We collect Candidate personal data in the following ways:

• Personal data that you, the Candidate, give to us;
• Personal data that we receive from other sources; and
• Personal data that we collect automatically.

Personal data you give to us

• needs to know certain information about you in order to provide you with its services. This will enable us, amongst other things, to provide you with the best opportunities, and should save you time in not having to trawl through information about jobs and services that are not relevant to you.
• There are numerous ways you can share your information with us. These may include:
  • Entering your details on the website or via an application form, as part of the registration process;
  • Leaving a hard copy CV at a recruitment event, job fair or office;
  • Emailing your CV or other information to a consultant or being interviewed by them;
  • Applying for jobs through a job aggregator, which then redirects you to the  website;
  • Entering your personal details into a microsite; or
  • Entering a competition through a social media channel such as Facebook or Twitter (or similar).
• The types of information that receive from you in this way include:
  • Key identification and contact information;
  • Education and employment information;
  • Financial information;
  • Special category information;
  • Criminal conviction data, and
  • Additional information that you choose to tell us,

as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

Personal data we receive from other sources

• We also receive personal data about Candidates from other sources. Depending on the relevant circumstances and applicable local laws and requirements, this will involve personal data received in the following situations:
  • When we search for Candidates via third party sources, such as LinkedIn and other job sites, from which we obtain your personal information and/or when we carry out other pre-recruitment activities (please refer to the section entitled “Pre-recruitment activities” below);
  • Your referees may disclose personal information about you;
  • Our Clients, Suppliers, other Candidates and our colleagues within  (e.g. in the context of them making a referral) may share personal information about you with us;
  • If we receive your personal information from Facebook or Twitter, if you ‘like’ our Facebook page or ‘follow’ us on Twitter (or perform a similar interaction with us on any social media platform on which we have a presence); and
  • If you were referred to us through an RPO or an MSP supplier, they may share personal information about you with us.
• The types of information that we receive about you in this way include the information that others provide about you described in the section entitled “What Kind of Personal Information Do We Collect?” above.

Personal data we collect automatically

• To the extent that you access our website or read or click on an email from us, where appropriate and in accordance with any local laws and requirements, we will also collect your data automatically (e.g. via website tracking scripts such as cookies or pixels) or through you providing it to us. For more information, please refer to the context-specific section of this Privacy Policy that applies to Website Users.
• The types of information that we collect about you in this way includes the “Automatically collected information” described in the section entitled “What Kind of Personal Information Do We Collect?” above.

How do we use your personal data?

We generally use Candidate data in five ways:

• Pre-recruitment Activities;
• Recruitment Activities;
• Marketing Activities;
• Equal Opportunities Monitoring; and
• To help us to establish, exercise or defend legal claims.
• In appropriate circumstances, we also use Candidate data for Profiling.

Pre-recruitment Activities

• When conducting pre-recruitment activities, we use your data to work out whether you might be interested in, or might benefit from, our services, and to assess whether and how we might be able to assist you. If we think we can help, we will use your contact details to get in touch with you and find out if you are interested in our services (usually via email), subject to any applicable laws and requirements.
• In order for us to do this, we may:
  • Collect your personal data;
  • Store your details (and update them when necessary) on our database so that we can contact you about our services;
  • Send you an email to inform you about our processing of your personal data and to direct you towards this Privacy Policy;
  • Review your information to work out whether and how our services might help you; and
  • Contact you about our services.